The information contained on this website and any associated services is copyright Daydream Interactive Limited ("The Company"). You are not permitted to replicate the data without the explicit written permission of The Company. No material available on this website may be considered an 'orphaned work' and you must contact The Company to request permission to re-publish or re-distribute anything contained herein.
YOU AGREE NOT TO RELY ON THIS SERVICE, ANY INFORMATION ON THIS WEBSITE OR SOCIAL MEDIA CHANNELS OR THE CONTINUATION OF SERVICE. THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. WE MAKE NO OTHER WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR OTHERWISE IN ANY COUNTRY OR JURISDICTION, RELATED TO OR ARISING IN ANY WAY OUT OF THESE TERMS OR THE PROVISION OF THE SERVICES. THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE SPECIFICALLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
WE ARE NOT LIABLE, AND YOU AGREE NOT TO HOLD US RESPONSIBLE, FOR ANY DAMAGES OR LOSSES ARISING OUT OF OR IN CONNECTION WITH THIS SERVICE. ADDITIONALLY, IN NO EVENT WILL WE, OUR AFFILIATES, OUR LICENSORS, OR OUR THIRD-PARTY SERVICE PROVIDERS BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, INDIRECT COSTS OR DAMAGES, OR DAMAGES FOR LOST PROFITS, REVENUES, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS INFORMATION OR CONFIDENTIAL INFORMATION, EVEN IF A PARTY KNEW THAT SUCH DAMAGES WERE POSSIBLE.
Date updated: 15th May 2018
For the purpose of the UK Data Protection Act 1995 and the General Data Protection Regulation (EU) 2016/679 ("Law"), the data controller is Daydream Interactive Limited registered in England under registration number 3453913.
Data you give us
When you visit our Services, register with our Services, submit sales queries, place an order, submit support queries, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available, you give us Data about you. You may be asked for, as appropriate:
You may, however, visit some of our Services anonymously. We will collect personal data from you only if you voluntarily submit such Data to us. You can always refuse to supply personal data, except that it may prevent you from using certain Services or engaging in certain Service-related activities.
Data we collect from you
We may automatically collect Data about you whenever you interact with our Services. Such Data may include:
Data we receive from other sources
We may receive Data about you if you use any of the other Services we operate or provide. In this case we will have informed you when we collected that Data that it may be shared internally and combined with Data collected from these Services. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search data providers, credit reference agencies) and may receive data about you from them.
Our Services use "cookies" to distinguish you from other Users of the Services. This is required to provide you certain Services, helps to enhance the User experience when using the Services and also allows us to improve the Services.
Cookies are small text files that are placed on your computer by websites that you visit. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track Data about you. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide Data to the owners of the websites.
We use persistent cookies and session cookies in our Services. We use persistent cookies to save your login Data for future logins to the Services. We use session cookies to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by Users and web traffic routing on the Services. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Services and then close your browser.
We use Data held about you for the following purposes:
Data you give to us
We will use this Data:
Data we collect about you
We will use this Data:
Data we share with third parties
We may share your Data with selected third parties including:
Data we disclose to third parties
We may disclose your Data to third parties:
We store all Data in the European Economic Area ("EEA"), the UK and the United States (USA).
The Data that you submit to us or we collect from you may however be transferred to, and stored at, a destination outside your country of operation or the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers.
You understand and acknowledge that we do not control who accesses our Services and where you or your Users access or exchange Data from and to, via which locations the Data is transmitted and where it might be stored. Our Services are accessible via the internet and may potentially be accessed by anyone authorised to use the Services around the world. Other Users may access the Services from outside your country of operation.
This means that where you chose to register with our Services or process your Data to our Services, it could be accessed by permitted users from anywhere around the world and therefore a transfer of your Data outside of your country of operation may be deemed to have occurred. You consent to such transfer of your Data for and by way of this purpose.
All Data you provide to us is stored on our secure servers and we use encryption technology for transferring Data where possible and required by industry standards.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Services, the password will be stored in encrypted form but you are responsible for keeping this password confidential and we ask you not to share any password with anyone.
The transmission of data via the Internet is not completely secure. Although we take state of the art measures to protect your Data, we cannot guarantee the security of your Data transmitted using our Services; any transmission is at your own risk. We will always use strict procedures and security features to try to prevent unauthorised access to your Data when it is processed using our Services.
You can unsubscribe from all our automated electronic communication with you for sales and marketing purposes by following the unsubscribe instructions at the bottom of each email or by contacting us via our Services contact options.
For certain Services such as our products and where you have entered into corresponding agreements, we will be obliged to inform you about changes to the Services such as new product versions or product features, new terms and conditions, certain issues limiting your use of the Services such as bugs, planned maintenance windows or unexpected unavailability of the Services, or to verify your identity for use of the Services or responding to your support queries. We will contact you by electronic means (e-mail or SMS) or via phone calls. If you unsubscribe from receiving such information you must stop using the Services, or we may not be able to contact you for the purpose of fulfilling our contractual obligations.
Right to rectification, deletion and data export
We permit you to rectify, delete or export Data you have provided to us or we have collected about you, subject to the conditions of our other agreements with you and the provisions set out below. Any requests for rectification, deletion or export of Data we receive from users where you are the data controller will be forwarded to you to deal with. If you fail to act upon any forwarded request, we reserve the right to delete Data in order to comply with our obligations under applicable law.
We have no direct relationship with any individuals with whom you may interact when using the Services. Any such individual seeking access to, or who would like to rectify, delete or export data which may be stored by us should direct any query to You acting as the "data controller" for such Data. We will rectify, delete or export any Data placed in your account within 30 days of receiving a valid request, the deletion of data being subject to data retention policies as defined below.
We retain Data for as long as we provide access to the Services to you, your account remains open or we have an active relationship. However, we may keep some Data after your account is closed or you cease using the Services for the purposes set out below.
After you have closed your account, or ceased using the Services or we have no more active relationship for a period of at least five years, we usually delete Data within 12 months, however we may retain Data where reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, maintain security, prevent fraud and abuse, resolve disputes, enforce our Terms and Conditions, AUP, for backup purposes, or fulfil your request to "unsubscribe" from sending you further information.
We may retain anonymized data after your account has been closed or you have ceased using the Services for a period of at least five years.
You may find other content such as advertising or references provided through our Services that link to sites, products and services of our customers, partners, suppliers, advertisers, sponsors, licensors and other third parties.
Such links to sites, products or services, including their content, products and links, even if firmly integrated into our Services, may be constantly changing and might be provided under their own terms and privacy policies that are different from ours. We are not responsible for the sites, products and services including all content, changes or updates of any such third parties. Please check the corresponding third party's terms and policies before you use and submit any Data to these third party sites, products and services.
The Law gives you the right to access data held about you. Your right of access can be exercised in accordance with the Law. Any access request may be subject to a fee to meet our costs in providing you with details of the data we hold about you, where this is permitted under applicable Law.
The Services are not intended for and shall not be used by anyone under the age of 18.
If you have any questions, please contact us at:
Daydream Interactive Limited
16 Upper Woburn Place
London WC1H 0AF