The DAM (Digital Asset Management) Technical Support Agent provides remote support for our clients. You’ll work with customers who have a varying range of technical knowledge and skills, from vey advanced to very little. Most of the interaction will take place though our ticketing system but phone calls and screen-sharing meeting are occasionally required to resolve issues as efficiently as possible.
NOTE: This is not a generic tech support position. You must have experience with DAM systems.
Job responsibilities include:
Required technical skills:
Salary will be commensurate with skills and experience. YOUR RESUME OR COVER LETTER MUST INCLUDE YOUR SALARY REQUIREMENT. Only applicants who provide a salary requirement will be considered.
Modula4 is an equal opportunity employer. We offer a 401(k) with an employer contribution and a generous amount of paid time off.
Please respond with your resume and cover letter with the subject line “DAM Technical Support Agent.” Modula4 thanks all applicants for their interest but advises that only the most promising candidates will be contacted.
No phone calls. No recruiters.